Returns & Refunds
Almost everything we make is produced to your specification, which shapes how returns work.
Made-to-order items
Custom items are made for you — in your colors, with your logo, names and numbers — and cannot be resold. For that reason they cannot be returned or exchanged because of a change of mind, or for a size or detail that was approved on the sample or order confirmation.
If something is wrong
If your order arrives damaged, faulty, incomplete, or different from the approved sample or specification, tell us as soon as possible after delivery. Send your order reference, a description of the problem and clear photos.
Once we have confirmed the problem we will put it right for the affected items — by remaking or repairing them, or by refunding them.
Before you return anything
Please contact us first and do not send items back without agreeing it with us. International return shipping is expensive, and in many cases photos are all we need.
Cancellations
An order can be changed or cancelled before production begins. Once fabric has been cut or printed for your order, materials and work already done cannot be recovered, so contact us straight away if you need to make a change.
Contact
Email sales@amkoor.com or call or WhatsApp +92 315 3073085.